Grubhub: Local Food Delivery app

Grubhub: Local Food Delivery

4.7 star

With the largest selection of restaurants, Grubhub delivers your favorite foods to your door. Order with a few simple taps in the iOS Grubhub app and get the restaurants you love, delivered. Feel like getting out for a bit? Great! We also offer pickup for takeout orders. Whether it’s your favorite local spot, a restaurant with a little more fame, or a new place to try while traveling, Grubhub’s got the eats you’re looking for. Join Grubhub+ and get unlimited free delivery from restaurants nearby, exclusive rewards, access to our Elite Care team and so much more! Plus, Grubhub will match any donations Grubhub+ members make to No Kid Hungry, so you can double your community impact. Try Grubhub+ free. After that, it’s $9.99/month. Wondering what your next meal could be? Each Grubhub city has different restaurants that you know and love. Arby’s, Buffalo Wild Wings, Cinnabon, Denny’s, KFC, McDonalds (NYC only), Pizza Hut, Potbelly, Taco Bell and more are just a tap away. Here’s a little taste of the foods, local flavors, and cuisines you should be excited about: burgers, donuts, pizza, sushi, pho, wings, Italian, Korean, Vietnamese, Chinese, Greek, vegan, vegetarian and more! Order takeout or delivery and get exclusive Grubhub deals. Download today! What Grubhub offers: THE MOST RESTAURANTS - Grubhub offers the largest selection of restaurants in the nation! - Whether it’s Chinese, Greek, Italian, or any other food type you’re craving, it’s covered. - With exclusive local restaurant partners like Taco Bell and McDonalds, you’ll find that mom and pop shop AND the national spot you love. EASY TAKEOUT ORDERS - When you order using the iOS app, you'll avoid the hassle of over-the-phone mistakes. - You can also count on Grubhub’s 24/7 customer support. REAL-TIME ORDER TRACKING - Grubhub offers real-time order tracking so you know exactly when to dash to the door for your delicious meal. MULTIPLE ORDERING OPTIONS - The Grubhub app provides lots of great features. - Order now or preorder your next meal. - Re-order your favorite meals with a tap. - Order takeout and pick up your meal to save time and money. - Pay through a variety of options including Apple Pay, Venmo and Grubhub gift cards. DEALS AND SPECIALS - Gain access to exclusive benefits only available through Grubhub+ QUALITY RATINGS AND REVIEWS - Grubhub has lots and lots of restaurant ratings and reviews, so you can count on getting the best food in your area. - Review the restaurants and menus you try to help other Grubhub customers. Order the eats you love from local restaurants near you. Download Grubhub now! Ready to start ordering with Grubhub? Great! Here’s what to do next: • Download the app • Sign in or set up your account (you can even use Facebook) • Choose from your favorite restaurants or try something new • Pick your perfect meal We suggest you post up with your mates and order your next food delivery in some of these Grubhub cities: Albany, Atlanta, Austin, Baltimore, Boston, Bridgeport, Chicago, Dallas, Denver, Hartford, Houston, Las Vegas, Los Angeles, Miami, Minneapolis, Nashville, New York City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, San Diego, San Francisco, San Jose, Seattle, St. Louis, Sacramento, Tampa, Washington DC Just in case you needed a few more reasons to get into Grubhub, here are some rave reviews: • “I love that I can order food while laying on the couch. Grubhub strikes again!!” - @DrFlunkenstein • “Thank god for @Grubhub. The delivery guy and I are going to be the best of friends” - @beatz6 • “Just when I thought I was ready to be an adult and cook, Grubhub” - @kima_jones • “@Grubhub is becoming VERY familiar with my food preferences. I love this app!” - @madelinedenise Free delivery terms: Must be a first-time Grubhub diner; offer limited to one use per diner. Order must be $15.00, before tax, tip and fees. Discount is capped at $5.00 off your order. Valid for Delivery orders only.

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Grubhub: Local Food Delivery App Reviews (2,903,593)

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Barely anything available everAll the previous restaurants I have ordered from in the past suddenly don’t deliver to my location... makes no sense I was paying for Grubhub + for nothing other restaurants I would order from are showing closed or deliver tomorrow it’s only 6:30 pm and I know they are open . Not worth the money or your time.Score: 1/5

Recurrent bad experiencesOut of multiple food delivery services, we have had multiple issues with ordering through GrubHub. Most of the time, this is simply delays in order delivery, however they are been times when our order is canceled or delayed to the point where the restaurant is closed. It seems that GrubHub does not contract directly with restaurants in our area, but instead send a middleman to put your order in. In reading other reviews, it seems to be a common issue..Score: 2/5

CANCELEDOrdered food, supposed to deliver in 60 minutes. After 65 minutes, update stating restaurant is working on order. 90 minutes later notification saying order canceled. Phone call shortly after saying order CANCELED and refund would in 5 days. NO reason or explanation. By then it had been 2 hours and no food..Score: 1/5

CancelationBad cancelation policy.Score: 1/5

Just so bad.This last order has turned me off of Grubhub for good. 10 minutes after the app told me my food was on the way, which was 20 minutes after it was supposed to be delivered, the driver called me (twice) to try and find out where the restaurant was located. I seemed to have more information about the restaurant than the driver did, such as the phone number listed in the app, so I called the restaurant to try and get directions for the driver. I was immediately diverted to a GrubHub operator who misunderstood the problem and assumed I was complaining about a delay in delivery. I corrected him more than once, that despite what his computer system was telling him, my driver had in fact NOT picked up my food yet (as he had called me twice to tell me so) and he needed help finding the restaurant to pick up the order. I was put on hold for 10 minutes while the operator contacted my driver. In that time my delivery time was updated from 9:30pm to 10:45pm. My watch said it was 10:15pm. At this point I decided i wanted bed more than food and was ready to cancel my order. When the operator came back he told me it was too late to cancel as the situation was “being resolved”, and that everything would be fine. Two minutes later my driver called me again to let me know that he was about to walk in to pick up my order, but that he would make sure the order was made fresh for me (he repeated this twice). Food arrived at 10:45 pm ... cold, with a printed receipt saying “deliver by 9:15 pm”, under cooked (raw chicken), and missing three items. The app seems to have no method of rating drivers or restaurants so I just deleted it and I am just done..Score: 1/5

Lagging behindYou guys need to add a car to view and We should be able to contact the driver directly after they have picked up the order. I’ve slash’s gotten the worst experiences when using this app over any other food delivery app. There needs to be more transparency during the process..Score: 2/5

Unreliable and late deliveries30 minutes late for food pick up. Switched my drivers twice. I preordered four hours in advanced. Previously, my food was delivered to the wrong address and no apology from the driver who expected me to go pick up my food from the other location..Score: 1/5

TerribleI’m a new customer and trying to place my first order with grab hub and the app won’t recognize any of the first order/new customer promo codes. Will never order again with grab hub..Score: 1/5

Get your crap togetherWhy are you guys always messing with the restaurants that you have!.Score: 3/5

Mr. Thank You!!Thx!!.Score: 5/5

It’s okayI find the usability of the app less impressive than the other food delivery apps. There are interactions like searching for a specific restaurant, and editing an order which I found to be frustrating. I think Grubhub is better for browsing than it is for someone who comes in knowing what they want to order..Score: 2/5

I would give zero star if possibleHow come they have 4+ rating? 2 times in a row in 2 weeks, the order never delivered or Grubhub never confirm with restaurant after they charge money. I would go with Ubereats or somewhere else, much better experience..Score: 1/5

:/U know after that grubhub ad ur a walking meme.Score: 1/5

My experience with Grub HubMy experience with GrubHub has been good. I’ve never had any problems. My food is always delivered on time and meets all of my requirements as far as quality, taste and temperature when it arrives..Score: 5/5

Stupid adDumbest ad will get this company a 1 star.Score: 1/5

Grubhub good to goLove grubhub; only thing, take off the extra fees. Get some more reg-people-rewards for frequent buyers that don’t wanna commit every month..Score: 4/5

Practical but annoyingThe app is very annoying because it constantly asks me to pay for an upgraded version which I never want to do. Otherwise it’s OK.Score: 3/5

Don’t bother.I’ve attempted to order through GrubHub about 5 times and only one order has been successful. Either the restaurant is closed, they’re not accepting orders from Grub Hub and have not been removed from the site, or they wait 30 mins (when you think your order is being picked up) to let you know it’s being cancelled. Super disappointing and not worth wasting your time..Score: 1/5

Coming soon to social mediaGrubHub canceled an order last night that I placed for a shut-in friend whom I was unable to physically go get food for, and it was 100% the reason I downloaded the app. I didn’t get a notification on my phone until 45 minutes later, and by that time most of the other restaurants weren’t taking orders any longer. The phone call I then had with the representative ended up in her hanging up on me, but that is no matter because I recorded the entire call and will be uploading it in the next week or two and will do everything I can to make sure people don’t use this company..Score: 1/5

Love it❤️❤️❤️.Score: 5/5

GrubhubFast and on time delivery never had an item missing. Recommend!!.Score: 5/5

They delete reviewsGrub hub deleted my first review!.Score: 1/5

One thing I’d like to changeI wish tip option came after the delivery. I’ve had a few drivers I would untip if possible because of poor service..Score: 3/5

Awesome appLove Grubhub it is an awesome app great variety of restaurants to choose from. Been using for a while never had an issue.Score: 5/5

GrubSUCKTwice I have ordered n both times waited over an hour n half just for them to cancel it. Customer service is just there to hear your complaint n that’s it. Like talking to a wall while starving!.Score: 1/5

Customer serviceI ordered from y’all and payed. Y’all too an hour to tell me my order was canceled after the restaurant said they were preparing my order I went though 5 people on the help part of the app. Two blew me off without even helping me. One basically told me to kick rocks but here’s 20% off. Horrible customer service. Tp Jorge T didn’t even read anything I said and just told me I was done here. They caused way to many issues when I already payed for my food.Score: 1/5

Worst appSo not user friendly.Score: 1/5

Delivery FeesDelivery has gotten too expensive. We’re going to have to switch to UBER eats..Score: 2/5

Rude driverThe UI is cool and all but I wish that there was one more feature to add. I mainly order at my job so I request drivers to either drop it off at the front desk or I can pick it up from them at the entrance. They don’t mind either way and they’re pretty cool about it except for yesterday. There’s no service half the time at my job because of the concrete, so when I went to pick up my order, the driver said that he called me, I checked my call list and didn’t see anything. He then proceeded to call my phone, which actually rang because we were out in the parking lot, all before he gave me my order. When I got inside to finally eat, he didn’t make sure that I had at least a fork and napkins in there which made me even more irritated. It would be nice to leave a review for specifically the drivers like Lyft, especially since I have Pink Lyft and GH Premium..Score: 1/5

Could be betterThe Grubhub app is fairly easy to use, but sometimes the check box sticks on some of the check out choices.Score: 3/5

Don’t waste your timeHorrible. The selection is awesome and the delivery fees are low. I never got to complete an order though because my food never arrived. Twice! They kept delaying my order by an hour and it eventually never showed. Had to jump through a bunch of hoops to try to get my refund and ended up having to contact support to get my order canceled. Don’t waste your time with this app. It’s not worth it..Score: 2/5

Order direct from restaurants insteadOne out of five times food is missing + one of five times the food is extremely late (like an hour more than originally stated). It’s better to cut out the Grubhub 30% markup and order direct from restaurants. I just use Grubhub as my menu finder and then call the place; restaurants usually have their own delivery drivers too, or I pick it up to save a few bucks..Score: 1/5

Extreme delivery costsNot giving any stars. It costs me $14.25 in delivery fees for a $20 Jack In The Box order. I’m not about to pay nearly as much in delivery fees as I am for my entire order. Total rip off. Highly don’t recommend. A negative 5 star review.Score: 1/5

Stop using ghI clicked on the try gh+ free and immediately I was charged $10.88. Contacted support they told me it’s non refundable that I needed to place an order and they would issue a refund for the $11 charged so I placed an order a week and a half later still no refund so contacted support again they then kept telling me to place another order and they will refund it that’s the only way they will refund me. I told them absolutely not I will not be placing any orders I will not be falling for that again and I will be writing a review of my experience. Just don’t waist your time on gh.Score: 1/5

GarbageBroken and useless. Go with DoorDash..Score: 1/5

ActuallyThe gift card I bought was $45 and I can’t get my money back so now I just have $45 dollars in my grubhub account but no way to spend it because your deliveries never work.Score: 1/5

Terrible fraudulent serviceThey will randomly cancel orders on you and then shrug about it! I gave them a second chance and they blew it. Definitely on my permanent blacklist..Score: 1/5

The worstThis is the worst company with the worst drivers! Never order using this app!.Score: 1/5

Easiest way to get deliveryThis app is so easy to use. Makes ordering delivery so fast. Tons of participating eateries..Score: 5/5

Canceled orderI ordered a pizza to a place 50-60 minutes for the order to be ready that’s what the app said, then when I made the order it says 60 to 95 minutes and maybe because it was almost time to end of the delivery time my order was canceled from them, but first they took my order then they told me that my order was delayed because the high demand and finally they canceled my order I had my refund, no complaints in that but if they know that they are not gonna be able to make it they should have said something from the very beginning and not make my kids wait for a pizza that never came.Score: 5/5

Grubhub Always Cancels My OrderOver the last year Grubhub has started rolling out in my area, but it seems like every time I want to buy through them, my order gets canceled. It’s a real shame because they list restaurants I really like. So far this has happened with 4 orders. I don’t remember the last successful grubhub order I’ve gotten..Score: 2/5

Great food appIt’s cool.Score: 5/5

Great serviceThe only problem is the drivers have difficulty locating our unit. Other than that, I love the service..Score: 5/5

Pathetic and unreliable ServiceUnreliable app, they keep changing the estimated arrival time even when the restaurant has food prepped. Literally takes a hour or more to deliver food from a restaurant that’s 15 min drive away. When you call customer care, they’re of not help either..Score: 1/5

Cancelled orders/late deliveriesOrders through Grubhub are overwhelmingly disappointing, late drivers, cancelled drivers, expensive fees, restaurants to busy to deliver after you send your order....Score: 1/5

Other services are betterFar too many cancelled orders compared to other services. It is frustrating to learn after a half hour wait that your order is cancelled. The first few times I placed the blame on the restaurants, but I don’t have this issue with other delivery services..Score: 1/5

FeesWhy am I still being charged a delivery fee when I pay a monthly fee?!.Score: 1/5

Poor deliveryMy food came 2 hours late, cold and missing items. By the time I got my food it was almost 10 pm and I didn’t care anymore.Score: 1/5

Incomplete itemsWill give this a zero star if it was an option. Bunch of thieves. I ordered a family bundle from Burger King and they took out 3 of my fries. Without giving an excuse and there is no contact between them and their customers so don’t use!!.Score: 1/5

Wait for your food and then get it delayed again and againDon’t expect your food on time. Drivers will pick up your food and then do 3 other orders and delay your order 3-4 times. Good way to over spend on your food that is gonna arrive cold..Score: 1/5

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Grubhub: Local Food Delivery App Images

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