HBO Max: Stream TV & Movies app

HBO Max: Stream TV & Movies

2.9 star

HBO Max is the streaming platform that bundles all of HBO together with even more of your favorite TV series, blockbuster movies, plus new Max Originals. Get comfy, because you’ve got 100 years of epic entertainment in your hands. You’ll have unlimited access to all of HBO, together with even more favorites from Sesame Workshop, DC, Warner Bros., and more. More reasons to love HBO Max: Thousands of hours of hit movies, addictive series, and exclusive Max Originals. A personalized streaming experience for up to five viewer profiles. Collections hand-picked by real humans — not robots. Download top titles to watch on your favorite devices anywhere you go. A curated kids’ experience that grows along with their interests. HBO Max Hubs devoted to your favorite fandoms. Your subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current subscription period. Your iTunes will automatically be charged at the same price for renewal, as stated above, within 24 hours prior to the end of the current subscription period. You can manage your subscription and/or turn off auto-renewal by visiting your iTunes Account Settings after purchase. HBO Max is only accessible in the U.S. and certain U.S. territories. Some restrictions apply. ©2020 WarnerMedia Direct, LLC. All Rights Reserved. HBO Max™ is used under license. For help, please visit Privacy Policy: Terms of Use: Manage sharing your data at:

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HBO Max: Stream TV & Movies App Reviews (19,608)

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Problems staying connected to internetI agree with other reviewers on the issues with not accessing content episodes easily and lists not containing all added. Mainly however, my biggest issue is that this is the only app on my device, and I have a lot, that will not stay connected to the internet. Very 10 minutes buffering freezes and I have to close and reopen the app to connect. Every 10 minutes no matter what show or movie. Since I stream with many other services and it only happens with HBO, it is not my WiFi..Score: 3/5

What a mess!The whole app is a jumbled mess and it is EXTREMELY slow. It could literally take hours to navigate through all the shows with all the jumping around you have to do then when you land on a title that sounds interesting you have to click on the show just to read a brief description of what it’s about and then when you exit out of it you have to wait two minutes for the page to reload again. And it never fails to freeze at some point where you have to actually exit the app and restart the whole slow process just to hope it works. Instead of having all the “bells and whistles” you should really gear it towards being more user friendly. I hate to make a comparison but take a page from Netflix and Amazon. Instead of having to click into every show to view the description just have it show up as your browsing so it doesn’t take hours to go through everything. And the whole navigation is all over the place. For $15 a month people want simple and easy. And my final complaint as if it weren’t enough, why aren’t the dates listed on the episodes when you are watching a series? That is just annoying. All I can say is I’m glad I’m not paying for this. I got a year free with my purchase of an iPhone. When my year is up and nothing has changed I will be canceling it. It’s pretty bad when you finally get tired of all the jumping around and the sluggish response and you just say screw it and go back to Netflix..Score: 1/5

Love for the valiant film makersDownloaded and subscribed for Zack Snyder’s Justice League..Score: 5/5

ImprovedUsed to have major issues and now love the app!.Score: 4/5

The content is wonderful, how is the UI like this?How is it HBO has millions to make shows, yet, then cannot spare a dime on building an app? The app will freeze, then shut down. When you want to switch profiles it brings up a blank page. You have to close the app to restart again..Score: 3/5

Best streaming service in the worldEnough said.Score: 5/5

Least favorite streaming service appI have an app for most of the big name streaming services from netflix to hulu to disney and all I can say is how disappointed I am in hbo’s quality of life on their app or even the app on my smart tv. Love the shows available, but the clunky interface & frequent hiccups from shows just not loading despite perfect internet connection or I cant rewind or fast forward without the app freezing or getting stuck, it just has way way way too many issues for a company that has been doing this almost technically longer than even netflix, they are the original high quality original content creators & yet why is they feel like they are being left behind on making their service feel as welcoming & seamless to use as literally ever other big streaming service has been able to. Even disney + is better despite being my 2nd least favorite interface but the most new addition to the streaming service game. Pull it together HBO. Fix your apps or scrap it all together start fresh & copy someone else who has gotten it right..Score: 1/5

PopupsHow many times do you have to tell me I’m streaming on cellular data, with it turned off it still pops up somehow..Score: 1/5

GlitchesMy app recently updated 3 days ago and prior to the update I didn’t have an issues. Today is the first time I’ve had multiple glitches on this app. I’m hoping they come out with a new update soon or else I’ll have to switch off to Hulu because it’s truly difficult to watch anything when it glitches every 5 minutes..Score: 2/5

Interface is lacking, Chromecast functionality is buggy.The iOS app (on iPad) makes it hard to find what you want to watch. Chromecast integration freezes more than 50% of the time when I try to start streaming to the Chromecast device attached to my TV..Score: 2/5

AUTOPLAYLet me turn auto play off and i’ll give you a higher rating HBO !!! with love isa.Score: 2/5

Bad appAbsolutely horrible app.Score: 1/5

Could be betterRestart button next episode pop up and more anime.Score: 4/5

Constant issues on Apple TVI love the content—when I can get the app to work. I don’t have problems with any other streaming service. You’d think, being one of the more expensive ones, HBO’s app would work consistently. But it often gets stuck in a loop just trying to start an episode. Sometimes I can get it going by restarting the app. Sometimes I have to do this multiple times. Sometimes I have to restart my entire Apple TV. Sometimes nothing works and I simply give up and watch something else. Again, this doesn’t happen with any other streaming app on my device. I have tried deleting and reinstalling the app multiple times, but it doesn’t make a difference. It’s beginning to not be worth the frustration and time, which is too bad..Score: 2/5

The middleI love the middle. Especially Sue 🤤🤤🤤🤤🤤🤤🥵🥰🥰🥰😍💓💓💓💓❤️❤️❤️❤️❤️💓💞💞💞💞💞❣️❣️❣️😋🥶🥵💜😇💜💜.Score: 5/5

Needs widescreen supportIt's 2021, almost all iPhones have a full panel display. Add widescreen support to take advantage of this..Score: 2/5

Unable to log onWe have our subscription through AT&T and recently we’re logged out. That’s no problem. I attempt to resign in and it doesn’t let me click on user and right away takes me back to signing in. There’s no update so what’s the issue?.Score: 1/5

Súper mala esta appEsta gente está en nada, ya que su contenido es solo en inglés y sus competencias como Netflix y Disney plus tienes contenido en diferentes idiomas. Esta app no es competencia para ninguna otra, el contenido de películas es súper viejo, ponen algo y al tiempo la quitan. Definitivamente tienen mucho que mejorar en especial en la variedad de idiomas..Score: 1/5

IPad zoomI enjoy many of the old format full screen shows like “Head of the Class”. Sadly since a few updates I cannot fully enjoy them as the zoom feature was removed so I have only half a screen shown. Please add back in the zoom function so I can enjoy all of your show..Score: 2/5

Fit to Screen / Zoom Button bottom right cornerWow can't "zoom" in and make picture larger. LAST WEEK I COULD!! FIX IT.Score: 2/5

Great shows but poor qualityI love the shows on your app but the constant buffering is driving me crazy. I can’t watch for more than 45 minutes before I have to close the app and clear the cache. And that only works for a couple days before I have to uninstall and reinstall to make it work again. Then the cycle starts again. I’ve gone through all the internet connection steps and everything is fine on other streaming services. Until you can fix this issue I will not subscribe even if I really want to for the shows..Score: 2/5

Really good movies and shows, bad appI’m sorry this is short, but I’d like to say that almost every movie and show is in this app, which is why most people buy it. However, it will tell you that you are logged out and refuse to let you watch anything until you log back in. I found out that it is supposed to be if more than two devices are logged in, it will kick out one. I’m just a little upset with that..Score: 2/5

No auto sizing?I have a iPhone Pro Max, trying to watch Dunkirk. The video is a small window and not using my entire screen. All other streaming services (Disney+, Apple TV, Netflix, Prime Video, etc) allow me to double tap to zoom video to full size of my screen. HBO Max doesn’t support this? I’m left with a tiny video experience on my massive otherwise massive screen..Score: 2/5

AggravatedPlease fix the glitches!!!!.Score: 1/5

Missing contentNot all content is available when released..Score: 1/5

Why is it only available in the US!!!You see I don’t understand why but WHY IS IT ONLY IN THE U.S there are a lot of SAD people out there wanting to watch on HBO max and on youtube there are ONLY CLIPS, CLIPS.Score: 1/5

So slow and glitchy.I appreciate the content and value my subscription, but this app has so much trouble on multiple interfaces. Whether I’m streaming on my fire stick, Roku TV or apple IOS, the app is constantly force closing, super slow to initiate, and sluggish with commands. This is the perfect example of developers rushing to meet a demand and putting out a product before it’s ready/at its best. As a consumer, I would much rather wait a little bit longer for a good product that will enhance my streaming experience rather than make due with the interruptions and issues..Score: 2/5

Pricing..You need to be more competitive with your pricing with all the other streaming services out there for $4.99. A lot of us (especially now) are on a fixed income and just can’t afford $15.00 a month on top of the internet prices and other streaming services..Score: 3/5

Crashes immediately - update: works nowJust updated the app on iPad, now when I open it I see the homepage for a second and then the screen goes black - otherwise good Update: the app works for me now, no more problems for me.Score: 5/5

Login issuesApp keeps kicking me out every time I log in and try to play a video..Score: 2/5

Can’t fill screen on iPad and iPhone??What’s with this new update that disabled filling/zooming full screen on iPad and iPhone! Horrible app! I’m watching movies and shows for an immersive experience and yet I can’t even fill the screen I’m watching with! This wasn’t a problem before but now after I update I can’t do it anymore, horrible app! I only use this on iPad so if you guys don’t fix this I’m gonna cancel my subscription.Score: 1/5

How long?I see 8 months of “we’re listening and working hard” in your reviews. Looks like you rushed some things..Score: 1/5

Horrible UIApp doesn’t allow for skipping previews or intro. If I leave the app the episode I’m playing doesn’t pop up so it can’t be paused or rewound/fast-forwarded when the app is reopened. If I click the episode I am on from the list and hit play it restarts. Needs work to say the least..Score: 1/5

Too expensiveI like a few shows , but it’s just 2 expensive to keep.. hopefully one day they will lower the price or get more newer movies.Score: 3/5

SUPER GLITCHYGreat shows and content but at least every 20- 30 mins the app will fully close out, and the show will disconnect from the chrome cast.Score: 2/5

Series viewing mostly broken on AppleTVThe content is great but the series experience is currently terrible on AppleTV: - If you watch even a second of an episode, when you select the show on Up Next it skips to the next episode instead of picking up where you left off. Horrible bug! - WHY is there no way to disable auto-play??? I want to watch episode by episode, not in binge streams. This bad design choice paired with the skip bug above makes this app the single worst streaming experience I pay for..Score: 2/5

ThievesI subscribed to HBO Max since 2015. In December 2019, the app asked for my credit card to continue watching content. I thought I had forgotten I cancelled my subscription as a result of this and resubscribed through HBO as a result, as I was paying through Apple. Nope. In early 2021 I discovered I was getting billed twice, once through apple and once through HBO. Somehow, through an error on probably HBO’s part, my subscription stopped working through Apple. I paid even through the same account twice, same exact email and password. When I discovered this, HBO just refunded me the month I just paid for and refused to give me a refund or credit. They claim I could watch HBO on 6 TVs at the same time, so they won’t reimburse me. Oddly enough, when I cancelled through HBO and still was paying through Apple, which I cancelled the next day, I did not get any service. I still could only watch on 3 TVs. I paid an extra $15 a month for NOTHING, got NOTHING, they asked for the second payment and REFUSED a refund or credit. I’d be happy with credit but as of this writing they are still refusing to provide this for me. They are thieves, incredibly dishonest..Score: 1/5

Don’t waste your moneyDownloaded HBO all good and great at first however whenever I try to cast a movie in Spanish IT DOES NOT WORK !!!!! It’s ridiculous why add the option to change the language if it won’t change. Waste of money there’s other places you can watch movies. Smh.Score: 1/5

Please bring back full screen optionRecently I haven’t been able to watch my shows/movies with a full/max screen and it bothers me. Can this feature please be added again? I really love this app!.Score: 2/5

Not complete the screenYou can watch a movie or TV show on complete screen.They lost the zoom.Score: 3/5

BAD new changes.Why in the WORLD would you take away the full screen option for iOS? Used it all the time to fill out the screen and see the picture better and all of the sudden it’s gone... I want the old version back. Please change this. Will be in touch. Long time user!.Score: 1/5

Trouble with Google ChromecastGreetings! Since whatever update has happened to this app, there’s a new function that comes up when I try to use my Chromecast, it asked for a PIN number. When I clicked on the “listen for the pin” tab, nothing came up. I can still play, pause and stop the app from the Google home app but I really would like to have the same functionality on the app itself. Thank you for your time..Score: 3/5

BufferingI have several steaming services including Netflix, Hulu, and Disney+. But this is the only app that has buffering issues. None of the others have this issue. I could see if the other services had the same issue, I could blame the WiFi. Considering your app does this on my iPhone, iPad and my PlayStation, I’m going to conclude it’s the app itself. Please fix it!!!.Score: 1/5

Please fix the offline functionalityWhen watching downloaded episodes offline the app starts giving errors and you are unable to finish your show or access any of the other downloads. Please fix this for watching while flying.Score: 2/5

Fix this pleaseOverall a great experience only reason I’m giving 3 starts is because on my IPhone I cannot zoom in on the video like i can on Netflix and Disney Plus for it to fit and use my entire screen. Not a fan of that and I think it needs to be fixed to do so. Something so simple that should of been a thing since day 1. Get this right HBO Max.Score: 3/5

Why?Currently using my IPhone 12 to stream content to my TV. I did not think it was possible, but this misbegotten app has gotten worse. Once a show is started, the phone display does not update with the time into the show. It is not possible to quit the app. I have to restart my phone. After every attempt to look at a show, whether or not this garbage actually manages to display something..Score: 1/5

Great idea just a terrible user interfaceCan HBO fix the login function on the app so when I try to login on other devices it doesn’t keep saying email or password is wrong when I change the password a thousand times But I love all the content that comes with it on the app just dislike the trying to login portion.Score: 2/5

Needs some workI can’t switch profiles most of the time. I’m met with a blank black page. Overall, it just needs some work and it seems a lot of other people feel that way too. HBO Max itself is great and deserves a good platform..Score: 2/5

You could do betterIs this HBO or some new company that just started to have a streaming program? HBO could do better with the layouts and tiny little details that helpful for viewers. Excited for Friends and all the Ghibli Studios. But not because you got everyone hooked on those and they don’t care about the app’s performances. It is part of the watch experience after all. Do better please! Make my $15 worth it. You’re HBO after all. Or have I been giving you too much credits this whole time...?!?! Also keep having problems on my Samsung smart TV. Very disappointed!.Score: 2/5

Streaming issueI was very pleased to have HBO Max added to my cell phone package. Lots of shows I would like to watch. Unfortunately when I use my phone’s hotspot, it’s impossible to stream to tablet because the data usage required is extreme. Even when I used a friend’s hi speed internet to download shows to my tablet the download time was lengthy and not always successful. Most streaming services offer a setting to control data usage but not HBO Max. Since I am trying to watch on a small screen, I’d be happy to use a low data/lower quality option - if they offered one..Score: 2/5

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