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Do No Harm Podcast Reviews

Not sure why they’re so shocked?I’m on episode 2 so far and don’t get me wrong it’s interesting, but as a child protection social worker I don’t see any big surprise as to what action CPS have taken? They have an unexplained significant injury to a child so yes until they can rule out it was caused by parents (and the absence of one child being abused does NOT indicate innocence) then the absolute safest thing for the baby is for parents not to be caring for them or be unsupervised with them..Score: 2/5

Brilliant reportingEnjoyed this podcast a lot, looked forward to every episode. Hope there will be a second series with other families stories.Score: 5/5

Fantastic audio heartbreaking talesWhat a very scary story not once but twice! And to hear that so many families have suffered so. My heart broke thinking about how the children suffered away from their parents. This was a powerfully scripted podcast. Great reporting. I like the production and how the recordings were interwoven along side the interviews. Very natural. I love that you covered the background of the couples. My heart goes out to Mr Butler. Thank God for fate, because it doesn’t bare thinking about the outcome could have been so different..Score: 5/5

Brilliant reporting of heartbreaking storiesThis podcast is so gripping. The stories and recordings from the parents are so heartbreaking. It’s very well put together and makes you want to binge listen so you can find out what happens next..Score: 5/5

Respectful while covering emotionally charged subject matter.When I first checked this podcast out there was a single one star review (with no text). I thought that may have been from someone with a dog in this fight because it in no way merits such a low rating. So, I'm super glad to return today and find that others have rated it as highly as it deserves. It's important. These are difficult, emotionally charged subjects but those are the ones we need to be discussing. Here is a difficult situation being explained in a respectful and compassionate way..Score: 5/5

Interesting, sad and frustratingAmazing story told well. I did however hope they would bring in a specialist of some kind to talk about the long term effects of what these children went through..Score: 4/5

But how do we know they didn’t abuse their kids.They’ll be fine. It’s fine. Many white parents use privilege to squirm out of responsibility. Meanwhile black moms are criminalized for no reason. They are abusive. The parents are fine. Come on NBC. Stop airing this stuff. It’s going to DO HARM..Score: 1/5

One of every parent's many nightmaresWhen your child's head injury is just the beginning of a nightmare, you know you are living a nightmare. This is a horrifying tale, told in a measured and balanced way by all the participants and excellently produced. I'm on the edge of my seat waiting for the next episode..Score: 5/5

Gripping and terribly sadWhat a nightmare these families have gone through. Very good podcast. Well worth a listen. Best wishes to both families involved. Just wanted to add, the disgusting review below regarding guilt of one family based on the colour of their skin is disgraceful. Both families have been treated badly. Both are not guilty of this. Smh. Racism aimed at white people rears it’s ugly head again but that’s acceptable and ok?? From someone who obviously claims to know about racism ? Makes it much worse!!!! Skin colour is not relevant in this story and I didn’t even think or notice it until it was pointed out..Score: 5/5

Really good but SO many advertsGreat podcast, but an insane amount of adverts. Get ready to skip loads..Score: 4/5

Can’t wait for each episodeUtterly gripping story..Score: 5/5

So sad yet so entertaining to listen toAs a parent, what happens in this story is my worst nightmare. This podcast was very well done, it felt like the equivalent of watching a gripping crime drama on Netflix. The recordings that the parents made were heartbreaking. Really worth a listen..Score: 5/5

HarrowingThis is an incredibly important story. It’s hard hitting and stays with you but very well researched and presented. Vital people hear it!.Score: 5/5

Really Well Done!This is a great podcast, hearing directly from the people involved about what they went through and how they were feeling. Such a heartbreaking story, I had to go and Google what happened because I couldn’t wait to find out the outcome. Looking forward to listening to the remaining episodes!.Score: 5/5

Well worth a listenWhat a horrific situation but told with compassion and understanding. These poor parents have been through hell and back..Score: 5/5

Ruined by ads - Typical WonderyAn incredibly interesting story in a well-produced format, completely ruined by an absolute barrage of adverts..Score: 1/5

ShockingVery engaging and well reported. Wondery at its best!.Score: 5/5

So shockingAs with most Wondery podcasts I listen to, this has made me grateful that I don’t live in America! All services and systems supposedly set up to ‘help’ are always so clumsy & have no heart. All about hitting targets & money. How awful for these poor families. How can children be taken away from their parents ‘to be on the safe side’?! Is part of the investigation not interviewing people who know the family, live nearby etc? As a mother myself I cried several times listening to this. My heart goes out to any innocent parent who has found themselves stuck in this awful system. Great reporting..Score: 5/5

Incredibly hard hittingThis podcast is so hard hitting and tragic. What both the Butler family and Bright family have gone through is devastating. The audio of the children being taken is something I don’t think anyone who listens would ever forget. Well done on sharing their stories so respectfully and with such compassion..Score: 5/5

HeartbreakingI am so shocked and sad to listen to this... so heartbreaking to listen to. These poor children and parents-what an ordeal. I hope to god they sue CPS - absolutely appalling. Very well reported podcast, too quality..Score: 5/5

Unbelievable, heart breaking storyI can’t wait for the next episode. I am a social worker, and have worked in child protection in both England & Australia, but never would anything like this happen. I can’t imagine what the parents went through. I have told all my friends to listen to this podcast.Score: 5/5

Fascinating pod!Fascinating pod!.Score: 5/5

Harrowing and BrilliantThis is a fantastic podcast. The story is deeply harrowing but everything about the reporting and making of the podcast is brilliant and professional. Clear explanations, relevant interviews, perfect sound levels, perfect episode lengths, obviously great editing because there was no waffle. The host comes across as warm, concerned, but fair. All in all a really interesting and comfortable listening experience. Exactly what you want a podcast to be. Thank you..Score: 5/5

OutstandingA very disturbing story of how the bureaucratic state can ride roughshod over common sense and empathy and devastate a family’s life. Child safeguarding is paramount, but this story is a harrowing reminder that CP policy and procedure can be deeply flawed..Score: 5/5

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I couldn’t stop listeningI couldn’t stop listening to this pod cast. It well written and very informative. I had never really thought about this happening to families..Score: 5/5

Wow!As a Houstonian I am horrified by these cases. I just started episode 5 and am holding my breath. I’ve yelled at my phone in each episode so far. Amazing reporting!.Score: 5/5

Dr. DeathI am an Advance Practice Nurse and I practice medicine in Memphis, T.N. A news reporter introduced me to this story because she compared an assault to the tragic history of this Neurosurgeon. I was on the edge of my seat and listened to the entire series in one sitting. I notified other healthcare professionals about this case. Several physicians knew this former surgeon while others say that he is the medical school lecture of what NOT to do. I was disheartened to learn that he was this difficult to stop and the many lives that he recklessly destroyed. The physicians that operated to mend his botched surgeries were heroic because they fought to stop him from butchering more victims. The medical school, hospitals that failed to stop him and staff that did not protect the patients from harm are complicit. I pray the lives of those he negatively effected find hope and some degree of normalcy in the midst of their pain..Score: 5/5

It was so good until they made it about raceIt was so good until they made it about race..Score: 1/5

Hard PassWas great until the end when they tried to make it about race and injected politics. I didn’t come here for that. There are plenty other podcasts to listen to if that’s what I wanted to hear. It’s also why they inserted it at the end. Don’t waste you’re time..Score: 1/5

ER Nurse - 0/10 RecommendI’m a 28 year old shock/trauma ER nurse now in pharmacy school. I have been in medicine for 11 years and a nurse for 5 years. Given the nature of my job I see far too many child abuse cases in which children were severely injured by their caretakers and taken away from them. As healthcare professionals we are mandated to report any suspicion of child abuse. There are certain pattern injuries which are consistent with child abuse such as spiral fractures (comes from a twisting motion) or any bruising or injuries on a child that is not yet crawling. The saying goes “if they ain't cruising they shouldn't be bruising” . It’s always better to report suspicion than not to report and end up having a sentinel event occur. Many of my reports and colleagues reports (I’d say 99.999%) saved the life of the child by them being taken away from the adults that had hurt them. This podcast was incredibly frustrating to listen to and i’d like to petition Apple to pull it from the library. Listening to this makes one think 1. CPS is always the bad guys and they never have the children's best interests at heart. That’s not true. Not even remotely true. The system is in place for a reason. 2. Child abuse reporting is a scam and should not be reported because TWO FAMILIES lives were made difficult by it. Again to my fellow healthcare workers, please keep reporting any suspicion of child abuse you have and don’t let this podcast discourage you from doing so. Just cause TWO families had it tough. This podcasts discusses 2 families in which they had a “tough” time with CPS. In reality if every CPS report/investigation went this way there would be no podcast. The reason there even is a podcast is because this was the outliers, an anomaly. What im saying is this podcast makes it seem like this particular scenario happens ALL the time. It doesn't. A majority of CPS tips are investigate properly and the kids are placed to wherever is safest for them. Think about it, why would there be a podcast about the 99.999% of reports in which children were hurt and better off without the adult that hurt them. It’s like a podcast on fender benders. They happen all the time. No one is gonna listen to that and it’s the same reason fender benders don't make the news, they happen all the time. CPS getting it right happens all.. the... time! I am completely stunned/appalled that a podcast was allowed to be made, created and produced on how child abuse reporting went wrong... for TWO families. CPS gets it right 99.99% of the time and somebody cashed in on a podcast discussing the .1% of the time they did not get it right? Are you serious? Like creating a podcast on a serial killer that was charged with capital murder and killing 20 people but really only killed 18 people. And is now serving 20 life sentences instead of 18. Like did the system fail him because they got him on 20 when really it was 18??? HEALTH CARE WORKERS PLEASE PLEASE PLEASE DO NOT BE DISCOURAGED BY THIS PODCAST AND CONTINUE REPORTING ANY SUSPICION YOU HAVE THAT A CHILD IS BEING ABUSED. IT IS OUR OBLIGATION AND you will never be reprimanded for making a report. THANK YOU TO ALL THE HARD WORKING CASE MANAGERS, SOCIAL WORKERS, FOSTER CARE PARENTS AND CPS WORKERS FOR DOING AN AMAZING JOB AT KEEPING OUR CHILDREN AND COMMUNITY SAFE. This podcast s**t on all of you but know you’re appreciated and your hard work doesn't go unnoticed. Thank you PS Melissa if you are reading this, you sound like a VERY unfit mother who should of never had children or gotten your children back. How does a SECOND time mom think its OK to place their 5 month old child (Who is not even sitting on his own yet) in a lawn chair. Makes me wonder what injuries were sustained with child number 1..Score: 1/5

Heartbreaking when you’ve felt the Brights painI cried for these parents and children more than once, we had a similar situation after playing running through the home with our step son when he slipped on a rug in the kitchen and broke his leg, the nightmare began at the hospital and similar to The Brights story. I hope the system figures out a way to help children that need help and help the parents get through situations where the children do not need help but need support. Prayers for all families going through a nightmare like this..Score: 5/5

Great podcast unless you’re over sensitiveThis podcast is a very valuable perspective on our CPS system. It’s something every well-meaning parent should listen to in case, heaven forbid, it happens to them. However, if you’re too sensitive to listen to topics on race or the failures of a system that is supposed to be helping children but either fails endangered children or traumatizes safe ones, then this podcast is not for you, snowflake..Score: 5/5

Interesting but a missed opportunityI was shocked to hear race discrimination only brought up as basically an afterthought in the last episode. I’m glad that the Butler’s story was included but I would’ve enjoyed hearing more statistical analysis and research put into inequality in CPS investigation outcomes in both TX and nationally. This podcast is very narrative based and not the deep-dive investigative story I was hoping for..Score: 2/5

I could not breathe!This podcast was the most stressful, anxiety producing, rage inducing story of two families out of many more that were railroaded by unreasonable CPS over reach. I cried, yelled, lost my breath. I have so much empathy for these families and am so relieved they are both reunited. The podcast was hard to listen to but very important reporting. It is a reminder that one side of a story is never enough to judge a situation. Ever..Score: 5/5

I’m crying!!This is incredibly sad!! So glad this podcast was made to bring this to light. My heart BROKE when the Bright babies came back home, hearing the baby try to cry... and the little girl had a black eye and her diaper rash. My heart literally hurts for the family. Can’t wait to hear the rest of the podcast. Such a sad story but this definitely needed to be brought to light. THANK YOU FOR YOUR WORK!!!!!.Score: 5/5

Race BaitBringing up a race issue was completely unnecessary. Most of you media outlets are part of the problem. You ignore the facts and the differences in every situation and lead your readers/listeners to misinformation based off your own opinions. You are creating hate and racism where it doesn’t belong. Both families suffered and both handled their situations differently which landed them a different outcome. Both case workers in the Bright’s story were black, does that make this situation racist? No, because the Bright’s are white. But since the Butler’s are black, their story is about racism. You shouldn’t choose who’s being discriminated against based of popular belief. Plus, you don’t have any facts to prove they were treated unfairly based off the color of their skin. Bottom line, both families involved were treated horribly by CPS and the doctors at that Texas hospital..Score: 1/5

More familiesPodcast should continue with more episodes sharing the aftermath of the spotlight on CPS! Thank you to the families for sharing your stories!.Score: 4/5

Heartbreaking, infuriating, and shocking storyThis is a well written podcast. The stories of these families is horrific. CPS and judges MUST be reformed. These situations are insane. Why is this happening??? How is this possible?? This is literally a case of “case by case” situations. Is it really that hard to use common sense anymore?.Score: 5/5

Episode 5Edit about race: of course they were treated different because of their race! And denying that, by anyone, even the ones reviewing this podcast, is just willingly justifying racism. Are CPS this stupid? I guess they are, the children came back worst than before, but sure, the parents are the problem. I do not understand how I’m getting this upset about people I don’t even know, but these people working for CPS are so dense, really seems like a vendetta. Now, they don’t even comment on their decisions because they are just following what the doctor said, are you kidding me!? I understand they are overwhelmed by work, and they seem to care for children, but they surely can see when a family is caring and when they are not. BTW judges shouldn’t be placed on their role by votes, and newspaper articles shouldn’t be something that is ever on their mind or agenda, do better and change how you get to be a judge! If it’s by law, change the law, it’s stupid that he is preoccupied by who’s name would be in the paper if anything bad happens. (Not from the USA, this has always seemed stupid to us when it comes up). About the repercussions for the children, they will of course be traumatized for life, all of them; they may not show it as overtly as is shown on tv or movies, but it will change them for life. They were traumatized in one of the most vulnerable stages of development. I hope they get treatment when they need it, psychological scars are real, and need taking care of; and psychiatric disorders are nothing to be ashamed of, people really need to understand that..Score: 5/5

CPS isn’t perfect but neither are parents which is why CPS existsWaste of time. Heart breaking stories but there could be a longer podcast of babies sent back home with abusive parents and ended up dead or injured worse. Both cases warranted a CPS investigation..Score: 1/5

Another Great Show From WonderyGreat podcast. Thoroughly enjoyed it. Thank you, Wondery; you’ve hit another home run..Score: 5/5

Such a heartbreaking storyThis podcast was very well made! The story was so sad and heartbreaking! The host did a wonderful job presenting the story from both sides. I hope everyone who has children will listen so hopefully they never have to go through the horror endured by this family..Score: 5/5

Food for thoughtI’m a medical student, training to be a physician. I’m not entirely sure what speciality I want to go into, but I’ve considered family medicine, pediatrics, and adult medicine. This podcast really makes me think what kind of doctor I want to be when I’m done with school. What kind of advocate for my patients am I going to be? What role will I play in their lives? I sincerely hope my patients never remember me with as much disdain as these parents remember the CAP team at Texas Children’s Hospital. This podcast is a great discussion starter, for all healthcare workers who see children as part of their practice. Thanks for sharing..Score: 4/5

What a disappointmentI enjoyed learning about these CPS cases. To hear an intelligent lawyer at the very end make this about race instead of what it really came down to (two completely different judges) is so slimy and perfect for 2020. I was shocked at first that NBC could make this amazing documentary, then I realized my shock was warranted. Ugh..Score: 1/5

GreatAmazingly well-done podcast. This brought tears to my eyes and I felt so heartbroken for these families. I’m so happy they get to be reunited with their babies again. Thank you for highlighting the topic of discrimination against the Butlers— it’s a very important and saddening point to make. 10/10.Score: 5/5

Amazing till the endThe political and racism thing felt like an after thought and brought the quality of the podcast down. Yes things like that need to be addressed but the way it was done feels forced. The story of these family’s should be shared, but by bringing race and politics into it undermined the idea..Score: 3/5

Must listenSuch an amazing podcast! So much exposure to things you don’t even realize go on because your not in that position! Thank you for doing this.Score: 5/5

Job well done!I couldn’t stop listening. So many emotions was going through me..Score: 5/5

Excellent podcastIn the mood for a well-produced, grammatically-correct podcast, I came across this one from Wondery, always a reliable source for podcasts. Do No Harm had me on the edge of my seat and shouting in my car as I listened to the stories of the Brights and the Butlers. While not exactly what I would consider a true crime podcast, I still highly recommend this listen!.Score: 5/5

SpeechlessIf anyone listening to this learned anything...record everything! Gosh so glad they did! These stories broke me!! 😭.Score: 5/5

Episode 3I’m only on episode three and I am in such a state of distress for this family. I cannot even imagine. As a mama to a 2 year old boy I cannot even fathom. In tears. I don’t want to give this 5 stars because it’s so incredibly heart wrenching but it’s well done, and well made..Score: 5/5

Eye openingThis was fantastic investigation. I wonder how many times my kids got into scraps and bruises and thankfully I never had to take them to a hospital but I would have walked in there thinking I was getting help when in actuality, someone could take them away from me. I get that we need to protect the babies as there are a lot of abuses but kids get into things and have accidents all the time..Score: 5/5

The truthWhere is the common snese????.Score: 5/5

Episode 3I can’t stop crying! I feel the pain of the parents and babies being ripped away based on incompetence!.Score: 5/5

Really good podcastI admit it, I cried a lot. It’s such a well done podcast, full of twists and turns, heartache and joy. I love everything that Dateline does and this one does not disappoint..Score: 5/5

Excellent podcastWell done Wondery on producing this important podcast!.Score: 5/5

HorrificI was horrified listening to this. I’m not a parent but this is truly unimaginable. Neisha and Lavar deserve to be in prison with Derek Chauvin. No empathy. No care for the family or children. CPS needs to be dissolved. I hope Neisha loses her children permanently..Score: 5/5

Shocking!This was one of the best podcast stories I listened to in a long time. Heartbreaking and at times difficult to listen to because I couldn’t stop crying. I hope everyone listens to this. We need to advocate for our children and the social services system needs a make over! Thank goodness these families got their children back!!! Praying for them..Score: 5/5

EhIt was good up until the moderator made it racial. How about the black CPS workers going after the white couple?.Score: 1/5

Interesting to say the leastI enjoyed listening to this podcast and can’t imagine the hardship the two families went through. I noticed at the end of the podcast there was a light shown on it being easier for the Brights to receive their kids back versus the Butlers. Mike mentioned it could be due to race. I searched for Lavar and his boss (couldn’t remember her name) online but couldn’t find their pictures. Were the CPS employees responsible held accountable?.Score: 4/5

UnbelievableWhat an unbelievable podcast and so well documented and hosted! I’m most thankful that this topic is being shared!!! Each of us may not have been in this horrible situation but lots of us are mothers and parents! This rigged system is NOT OK! We must stand up and it starts by reporters that are bold enough to not only investigate the truth, but speak the truth and back it with facts!! This reporter hosting this podcast did just that! I am healthcare worker and a mother, my husband is an orthopedic surgeon and father of our children and this was one of the most emotional podcast series I’ve listened to, my husband was so appalled he declined to listen based on what I told him. We must all commit to making a difference. This has inspired me to do just that. ❤️.Score: 5/5

Surprised!!Heartbreaking. I was actually surprised this happens so frequently. I see all to often the opposite (work in healthcare) where kids are given back to parents who should not have children. What I gather from this is that they need a better investigation requirement or something to where they are more thoroughly going through cases!!! It seems all too often they are restrained from taking kids from families in my area and my dad was a cps worker and so I see it first hand here and so many times there was not thorough evaluations. and my father had said they were so restricted on what they were aloud to do and not always able to do what was best for the child!!! this is not ok! the system is sooo broken!! from one extreme to another!!.Score: 5/5

I am speechlessI mean.. I genuinely have no words. I just finished this podcast at 1:14 am with tears in my eyes. This is such an incredibly well done podcast. I have never written a review for anything before. I was so into this that I subscribed to Wondery+ so I could continue to listen to the podcast as only episode 3 was up. I finished this podcast in one day. Seriously, what an incredible job well done! AMAZING!.Score: 5/5

W.T.FI live in Houston, I hope to have kids one day - this is TERRIFYING. I’ve heard at the state level the stats for our foster care system in Texas, we have kids sleeping in offices because there aren’t enough foster families - yet typical government handling - this is how they spend their time? I’m horrified & feel the trauma of these parents AND children..Score: 5/5

Great reportingThis podcast does an excellent job reporting the gaps with Child protection investigations..Score: 5/5

Great podcastGreat podcast. Worth the listen. Can’t wait for more episodes..Score: 5/5

Would have been 5 stars but...I enjoyed the podcast until it became about race and bringing up George Floyd. They both ended up with same outcome but the butlers faced racism?! And the butlers “I went and voted and got some Democrats elected” really?!.Score: 2/5

Such a great listen!This is a great podcast, heartbreaking but needed to bring light to the change we need to see with the system!.Score: 5/5

Racism - really??????Why did this have to take a racial turn? Can’t the difference between the two outcomes come down to better lawyering from the lead attorney? Also, if we’re going to address race, why aren’t we exploring whether the CPS workers’ seeming determination to take the Bright’s children might have been influenced by their own racial bias? Low hanging fruit influenced by the current climate and that was disappointing. Besides that, good story..Score: 3/5

OOPS MY REVIEW WAS FOR A DIFFERENT PODCASTPlease delete my review that I just sent before this one. I inadvertently made a review that belonged on a different podcast..Score: 2/5

Making you think!Outstanding podcast, as a parent it makes you think even 2nd guess the choices you make, a simple fall turned over to CPS taking your kids. I knew a parent who subjected their child to father molesting and porn magazines, mom knew and did nothing! What did I learn, CPS doesn’t always act responsibly, the child stayed!.Score: 5/5

Heart wrenchingAmazing podcast. I found myself holding my breath from time to time. I could feel the pain these parents went through, having to fight for their children from the agency that should be protecting them..Score: 5/5

Why did it have to become about race?I loved this podcast until it took a racial turn. I honestly didn’t listen to the last episode. There was nothing racist about it. Both families were treated unfairly. Based on reporting, it seems the Brights just happened to find a great lawyer earlier on in their case. I’m happy that both families were reunited with their children. It’s terrifying as a parent to think of what they all went through. Wish I could have given this 5 stars..Score: 2/5

Amazing! Heartbreaking! Thank you!Thank you foe this podcast. I learned a lot. I cried more than once. This story breaks my heart for both families. I love in Texas and am sad to learn how messed up the system is. As a special education teacher working with many students on the autism spectrum who do not speak, so they cannot tell us what is happening to them, it is important for me to be aware of everything for them. In 2013, the school nurse and I, as mandated reporters, made a report to CPS for a tiny 6 year old non-verbal student who had too many scratches and bruises all over his body in addition to some behavior changes we and others observed for a couple of months. I didn’t hear anything from CPS. At the beginning of the following school year, I asked a teacher friend how he was doing. (He had moved and was at a different school.) She kept avoiding answering the question. I badgered her until she told me that he had passed away during the summer. WHAT?! I went to the internet and found the obituary. He died in the June following the school year we made the report. The obituary didn’t give the cause of death, but I cannot help but believe it was related to something that could have been prevented by CPS. :’(.Score: 5/5

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Excellent podcastI happened across this podcast after hearing a promo from the Rachel Maddow show. The narration, sound clips and audio soundscape are excellent. The story is scary (esp for parents in the US) but so important to share. Highly recommend!.Score: 5/5

As plain as black and whiteI’m struggling to understand the reference to the fact that the black family were treated differently because of the colour of their skin but weren’t both families treated abysmally in that both were accused? Both were led astray by CPS. Both were innocent. Sounds like less of a race issue as government departments and the medical profession bring scared not to report an injury to a child in case they are accused themselves. As well as incompetence. Both families were treated so very badly. My heart ached for them both..Score: 5/5

Intriguing and thought provokingCompelling listening and completely eye opening into the world of CPS. Shame this happens, damned if you do etc...Score: 5/5

No wordsListening to this podcast over the past 6 week as literally made me speechless. The rage on the treatment on these families has bought me to tears. So glad this podcast is showing who broken the system is. My heart bleeds for the families and babies. Great work.Score: 5/5

RubbishI agree with the first reviewer - I couldn’t get through the first episode. In addition to being extremely cringeworthy (eg the audio at the beginning of the first episode) it undermines the vital work of child protection personnel. All I heard was three middle class white people expressing incredulity that hospital staff queried an infant’s serious head trauma. Medical professionals have a duty of care, and should be applauded for seeking to ensure the absence of any wrongdoing on the part of the parents. Such an approach seems particularly pertinent in this case, given that doctors formed the view that the child had suffered two prior skull injuries. It appears that the theme of this podcast is that people of a certain station in life (white, educated etc.) shouldn’t be subject to the same scrutiny as others..Score: 1/5

A story about policy gone wrongWhen an underfunded and overworked CPS causes more harm then good. Honestly I don’t blame the workers but the policy makers..Score: 5/5

BrilliantReally shines the light of the complex injustice of these organisations relying on one persons opinion.Score: 5/5

Horrific!!I’m Australian and we have the same issues with our system too. So often, they simply get it wrong! And always at the cost of the children’s mental, emotional and physical health. This was a really hard listen, I cried often at the injustice caused by a system that has more flaws than strengths. My heart goes out to anyone who is wrongfully judged and missing their kids. Stay strong and keep fighting 💪🏼👊🏼.Score: 5/5

I agree with Cumulus49This is terribly one eyed. And that’s not good journalism. You have an obligation to investigate both sides of the fence and to do so as objectively as possible. This podcast does more harm than good and you have done a huge disservice to the child here. (I was a Child Protection Field Officer 2002-2012)..Score: 2/5

WowCannot comprehend the trauma these parents went through. Captivated by every episode..Score: 5/5

Important but infuriatingHard to listen to what these families were put through. I have never been so angry listening to a podcast. Important to have it out there and for people to be aware of. Also a good lesson to always have representation - these agencies are never working in your interest..Score: 5/5

ConfrontingThank you for making this podcast. I admit to finding some of it hard to listen to but it is a story that needed to be told and the Bright family and other families are amazing for getting through such a harsh and unfair situation. Yes we have to look after all children but we have look after the entire family as well. Humanity and common sense need to come first before bureaucratic process..Score: 5/5

Hooked!Great storytelling! I was captivated in the intro and found myself drawn to these poor families that had to endure being “guilty” without the burden of proof and enduring heck-knows how long without their children. I could not cope! I can’t wait to hear what happens next....Score: 5/5

Damned if you do Damned if you don’tAs a child who should have been removed from my abusive mentally ill mother and watching so many shows of children left to die under care of parents - I actually feel this is one sided - I am sorry for parents but really prefer that steps were taken to investigate. I think this story does more harm than good.Score: 4/5

Very interestingI couldn’t care less about the intro music.. I didn’t buy an album...intriguing story!.Score: 5/5

Government departments given too much powerIt happens in australia too. Having been someone that child services came too I was very lucky to have a Counsellor who told me I didn’t have to agree to anything and they would not get this through in court. Armed with this material you should have seen them squirm and then drop it..Score: 5/5

Cringe.I can’t listen to this after 10 minutes. It’s so corny, and putting me to sleep.Score: 1/5

Captivating and InfuriatingThis is one of the most captivating and infuriating stories I’ve heard on a podcast. I can’t believe this was allowed to happen to these parents. Great insight!.Score: 5/5

Heart breakingThe sound of the baby crying was the worse sound, poor little guy would have been in that state for hours. Makes me so sad what these families went through 😢🥺.Score: 5/5

CompellingA horrible story One wonders how many children were harmed while people were tied up removing these children, going to court etc Makes me sick but unfortunately not surprised.Score: 4/5

Compelling but very problematic.Compelling, interesting. Until a/ the token mention of the differences between white and black families in similar situations. Why not then focus on the latter and their story? B/ the white Saviour reaching out to comfort her black counterpart. C/ their main contention in last two episodes: how many families who are innocent, have been affected by the overreach? Perhaps, but more importantly how many genuine cases of abuse go unnoticed if not for said overreach? As said, compelling but very problematic..Score: 3/5

Enjoying it so farI’m kinda damn hooked. Need the name of that intro song! I like this kind of reporting because for a lot of it you can understand why CPS is doing what they’re doing until it’s taken too far. Next episode please!!.Score: 5/5

How awfulIsn’t it amazing that these stories happen all over the world.Score: 5/5

WOWGreat Podcast. Fantastic reporting..Score: 5/5

Far outOk. How do these bad decisions get so far. The damage to families is irreversible. It made me feel sick. Bad things happen to good people. These CPS workers failed to rationalize the evidence didn't like dealing with educated loud articulate parents and were determined to be the ones with the power..Score: 4/5

Not good....Unoriginal, a bit try-hard... not really good....Score: 1/5

Do no harmWhat a incredibly disturbing story being told. I wept openly for these 2 families as a mother and nurse. I understand about protecting vulnerable children but these social workers knew no boundaries. They lacked insight and compassion..Score: 5/5

Presented extremely wellVery well presented by the host. Can’t believe what these people went through. Binged the whole series.Score: 5/5

Incredible story, beautifully presented.I listened to all the episodes in one day, I could not believe what the Bright and Butler families were put through!!.Score: 5/5

Good so far BUT...Worst intro music ever. Could it be cornier? A woman singing hush little baby don’t you cry in a pop tune. I actually have to skip it caus it’s so cringe. But apart from that, good reporting, easy to listen to and a good subject..Score: 4/5

Horrific assumptions by authoritiesAs a mother and Registered Nurse I am alarmed at the potential psychological harm that authorities could indirectly place on families and children. Stunned that children of siblings where being x-ray. So many assumptions that innocent families are guilty of child abuse..Score: 5/5

Excellent on all levelsLoved the intro music. Journalism and story telling is excellent. These stories are of utmost importance to shine a bright, bright light on these invasive and sometimes dangerous government agencies. Thank you to this beautiful family for sharing this incredibly sad experience. Love to all from Australia x.Score: 5/5

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Do No Harm Podcast Episodes

Introducing: Killer Role

An actress playing a killer in a horror film is so good, you’d almost think she’d done it in real life. Turns out she had… Dateline’s Keith Morrison takes you inside a story where fiction and reality collide. Search for Killer Role and Listen Now. 

Reporting Do No Harm | 7

Laura Beil, the host and reporter of Dr Death and Bad Batch, sits down with Mike Hixenbaugh to talk about the reporting of Do No Harm. We also have an update about the families at the center of this series.Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

The Cost | 6

As the Brights and Butlers confront CPS, their shared struggles raise difficult questions: Who’s really protecting children? And is this what it takes to keep them safe?Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

The Fighter | 5

A pair of brash Texas lawyers step in to help the Brights, but by then, damage has already been done. As they each head to court, the Brights and the Butlers fear the worst.Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

Standard Protocol | 4

Across town, Lance and Sharde Butler have been fighting their own battle against CPS. After nearly a year, the system has almost broken them.  But soon the Bright’s case will intertwine with their own in ways that neither family could have imagined. If you or someone you know is struggling with mental health, here are some additional resources: National Suicide Prevention Lifeline: 1-800-273-8255 National Alliance on Mental Illness: 1-800-950-6264Crisis Text Line: Within the US, text HOME to 741741Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

Immediate Danger | 3

The Brights figure CPS has moved on. Melissa and Dillon try to do the same. But when a CPS worker comes to their door, it's the beginning of the hardest night of their lives.Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

Warning Signs | 2

Melissa and Dillon believe if they just tell the truth, Child Protective Services will see they aren’t a danger to their children. But the state of Texas isn’t just going to take their word for it.  Not after the horror story that unfolded in another family a year earlier.Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

Fractures | 1

Melissa and Dillon Bright race to the emergency room after their baby is seriously injured. As doctors assess the injuries, the Brights pray their son will be OK. But then a different team of doctors enters Mason’s hospital room, and the real nightmare begins.Support us by supporting our sponsors!Simplisafe - Visit for a free home security camera and a 60 day risk-free trial.Honey - Join Honey for free at

Introducing Do No Harm

Do No Harm premieres on November 10th. Binge ad free with Wondery+. Join Wondery+ for exclusives, binges, early access, and ad free listening. Available in the Wondery App.

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