Binance.US - Bitcoin & Crypto app

Binance.US - Bitcoin & Crypto

4.1 star

Welcome to America’s home for cryptocurrency trading! Trade over 50 cryptocurrencies with low trading fees including Bitcoin, Ethereum, VeChain, ChainLink, Litecoin and more, directly with your bank account. BUY AND SELL CRYPTO Buy Bitcoin, Ethereum, Cardano, Tezos, ChainLink, and more with USD. Link your bank account, add a debit card, or use wire transfer to buy and sell crypto instantly. WIDEST SELECTION OF SUPPORTED ASSETS Choose from 50+ supported cryptocurrencies and trade with 100+ trading pairs. TOP-CLASS SECURITY Security is the highest priority for us when it comes to safeguarding your funds. Store your crypto safely with the Binance.US app. SECURE CRYPTO WALLET Keep your crypto safe and access your funds seamlessly with the Binance.US multi-crypto wallet. USD deposits are protected by FDIC insurance. INSTANT PRICE ALERTS Discover more buying opportunities. Set price alerts with a single tap to stay up to date on the latest prices and trends. EASY FOR BEGINNERS AND PROS New to crypto? Our Binance.US app’s design keeps it simple and enables access advanced trading features, all in one place. 24/7 DEDICATED CUSTOMER SUPPORT We’re always here to help, whether you’re a longtime user or just getting started.

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Binance.US - Bitcoin & Crypto App Reviews (57,427)

Useless appMy husband is trying to open the account going trough the advanced verification and we don’t know why he doesn’t pass it! Any idea how to sort this issue out?.Score: 1/5

Worthless Except for the GraphsImpossible to even trade for weeks because of KYC verification ( and on very straightforward and unequivocally clear documents ). Graphs are really quite lovely, but of limited use and because of the extraordinarily protracted customer verification process, well, fairly worthless as far anything trading related goes, at least for the first few months apparently..Score: 1/5

TerribleTrying to get started and Binance US is just terrible. You cannot talk to anyone directly to solve your issues, you can only email and it’s a robot that answers (or I should say doesn’t answer at all). You cannot buy with only basic verification as they claim and so you have to do advanced and I’m a week in and my account is still pending!!!.Score: 1/5

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It’s been a week and I’m still pendingI cannot buy anything on this app yet not sure why but it’s been over a week and I’m still pending.Score: 1/5

MehEnrolled in Jan to buy Doge Weeks went by with identity check pending, weeks turned into months. Tools to seek help designed to be difficult to find, to do nothing, then to send robo emails setting your expectations that nothing will happen, with the best instructions being a rehash of what was already done, as well as messages warning you not to resubmit tickets as that will not decrease the 3 week expected wait time (which was months, IRL, at this point) - messages which tacitly suggest this is a pretty normal state of affairs. Meanwhile the whole Doge train passed me by..Score: 1/5

Horrible AppI have been trying to sign in for 5 days and no response.Score: 1/5

TrashComplete waste of time. They never verify you and the never respond to your messages. Their “customer support” is nonexistent. Go elsewhere.Score: 1/5

Zero stars from meIf I could give this app zero stars I would, in fact I’d take the ability to earn stars off the board. I’ve tried creating two separate accounts and I still haven’t been able to log in once.... I keep getting the password wrong apparently even though I created a brand new account and wrote down the password as I entered it, and i still get a wrong password message every time. I’ve tried getting a password reset link sent to my emails but they just don’t show up anywhere, not even the spam, but a registration link went through just fine! 🙄 do not waste your time with this app.....Score: 1/5

Pending reviewBeen 5 weeks and still not approved, says pending review..Score: 1/5

Verification failedI have tried to verify multiple times only for it to fail every single time. Many other people I know have had or are having the same problem. Worst thing is customer support doesn’t answer emails or takes weeks to answer emails..Score: 1/5

Profile Approval Pending for Weeks!Just as my review title says, I submitted my information 3 weeks ago to link my bank account so I can start trading, and Binance.US is indicating they’re still reviewing my information. I don’t see any way to contact them to check on the status or provide clarification if they need it. Super frustrating!.Score: 1/5

Bad appThey take forever to verify you. The app seems like a scam..Score: 1/5

Incompetent people run thisI’ve been trying for 3 months to get my identity verified, they keep rejecting it despite following their orders to and and using 3 different BOA bank statements. I only persisted because their app has some features I really want, but the people who run this are horrible and deserve to go out of business..Score: 1/5

Registration/log in errorsCan’t even log in without constant errors . Commonly on the “puzzle slide” section. I never had the chance to use the app so I had to delete it.Score: 1/5

Haven’t used app yetTaking forever to verify.Score: 3/5

SlowPieces to slow 10 days wait for my first withdrawal #Uni.Score: 1/5

Money stuck there and no customer supportI’ve created 100 tickets and they can help me change my email , coinbase has a security system that you send your license and they change it , I don’t have acces go my old email and guy 100$ stuck here for months , don’t use this service trust me people have thousands of money here stuck also.Score: 1/5

Pending foreverBeen weeks and I’m still pending. Slowest in the business..Score: 2/5

Cant get verified, no customer supportSuch a waste of time so far, been trying for months to get verified and nothing. No response from support either..Score: 1/5

Buying shiba inuI’m trying to buy shiba inu. I’m following all the instructions I can find and no method I use is working..Score: 1/5

Verification is severely brokenI submitted my verification almost a week ago, nothing. I keep getting emails to verify my account but upon logging in it says they are reviewing my documents..Score: 1/5

Too long for approvalI have been waiting 2 weeks now for my account to be approved and missed the doge dips 🙄.Score: 1/5

0 StarsBinance essentially forces you to stake money in their coin. Ever wonder why the price of one BNB is so high? This is why. Don’t bother with these fools. You’ll never be able to get back what you put in. THIS COMPANY IS TRASH!!!.Score: 1/5

Never ever use Binance.USThere was a problem in crypto transfer from Binance.US side. There’s no SLA to resolve a ticket, have been struggling more than 5 days with no resolution. Worst platform ever..Score: 1/5

Stuck in pending identity process for way too longIn pending identity process for way too long.Score: 1/5

LoginFails to login every time. Such a scam..Score: 1/5

Excellent so farI don’t understand why all the low star reviews. Every step has been nothing but smooth and fast so far in my experience. I signed up and was verified within 15 minutes. Deposited funds from my bank account and was able to use them a couple minutes later to buy Dogecoin, which is the main reason I signed up. So far so good all the way around for me..Score: 5/5

Account profile review?!?What’s the point of account review if it never a gets reviewed?.Score: 1/5

Extremely slow review processExtremely slow.Score: 1/5

License verification failsI live in jersey city, have a New York’s license. The verification fails. I need to get my visa stamped, but because of covid, cannot travel to my home country (off-course! I don’t have US passport)..Score: 1/5

Still waiting to be verified...almost 4 months nowI first tried to get verified end of January and right now it’s mid-May and I’m still getting jerked around. If you submit a ticket they just spew some automated junk about there being high volumes of new profiles blah blah blah.Score: 1/5

Pending Review status for WaaaaaaY TO LONG!Please read title..Score: 1/5


No customer supportBeware of using Binance, once you got flagged of something, got locked out and you need customer support dont expect you can withdraw your money in a few months because they don't have customer support! Binance is cheap but they will hold your money forever once your withdrawal got suspended!.Score: 1/5

Not a walletWhen will it be easy to send and receive crypto?.Score: 1/5

Good exchange with a lot of trading pairsThe one con for is that binance is much better overall..Score: 4/5

Takes weeks to get your info reviewed.See title..Score: 1/5

Better Off ElsewhereNot being able to transfer shares after purchasing kills this app and keeps people away. i should have listened to others smh now i have to wait 10 day!!.Score: 1/5

Identify verificationThis service is slow and does not respond Worst exchange.Score: 1/5

Account Verification issuesIt’s been a long few weeks and my account verification is still pending. #lame.Score: 1/5

User BewareAfter being locked out of my account for more than 12 weeks- yes, you read that right... I have been waiting on customer support to update my 2nd level verification for 12 weeks now- I am loosing faith on the use of this exchange. Note: I did use Binance for 2 years and all seemed well but due to no longer supporting US users, I was forced to move to Binance.US. I was on that for a whole 5-6 weeks before I got locked out and based on the multitudes of complaints on Reddit, I realized I was not the only victim. I have gone through typical process of opening a ticket, submitting proof of identity etc and yet still wait to regain access to my Binance.US account and yes, I have a very material amount of crypto on here. Trying to stay positive but just amazed that the leadership there is not making things right for it's current users. They must realize that there are multiple platforms out there and that this service is so bad that I would have a very hard time recommending this platform in buying, selling and investing in crypto. If anyone from Binance.US sees this- please refer to my first Ricky opened: #419982 (2-22-2021) or the on most recently being worked on by Luna- #677265. Attention to my open ticket would be greatly appreciated..Score: 2/5

They will steal your moneyThey will allow you to put money in but will never verify you. They are stealing peoples money!.Score: 1/5

DecentGood coin offerings. Not such great data/charts. Hard to easily keep track of Portfolio positions..Score: 3/5

Own your coins instead of making Robinhood richerDOGE TO THE MOON.Score: 5/5

Very slowThey are reviewing my informations already week. Not sure if I can trust them. They are very slow.Score: 1/5

No supportSupport is non existent. I urgently need my account reactivated for a very good reason after having to deactivate it due to potential risk of being targeted by fraud. I reached out over a week ago and no one is responding to my email/contact form submission, there is no phone number and the chat feature just tells you to email them. Otherwise, they really don’t care about your issue and you have to wait your turn in potentially never ending queue of sea of other’s emails. This is very problematic when your own money is involved abs you can’t even regain access to it..Score: 1/5

Account Balance Chart!The only thing missing from Binance US is an account balance chart - I don’t understand how no other exchange has this feature other than Coinbase! It would make visualizing my trading much, much easier, and I’m frankly confused why Binance US hasn’t implemented this yet! It seems very obvious to do so..Score: 4/5

IDFor the last three weeks i’ve been attempting to verify my ID. Each and every time I’m unable to do so. That being the case i’m deleting the app and looking for other alternatives.Score: 1/5

Verification is foreverWorst verification process and takes infinite time.Score: 1/5

Don’t use - Your money will be stuckWARNING: DO NOT USE! Read all of the recent reviews - all 1 Star. Feels like something shady and criminal is happening here. It’s been months and I still can’t get address verification even though I’ve sent 6 different documents. Can no longer buy and sell. Trying to send my coins to a wallet - they are being left in the “pending transaction” phase and won’t move out of it. Zero customer service response. You’ve been warned..Score: 1/5

Stuck in verification limboHave been trying to set up an account for WEEKS now. Binance.US won’t verify my identity, I’ve reached out for assistance and have not received any response. Tried changing passwords it says password change successful then I go to login and the new password doesn’t let me in. Getting extremely frustrated..Score: 1/5

Failed ordersMy orders keep failing.Score: 1/5

Binance.USHave had app loaded for months and it still says waiting on verification to deposit money into my account.....thankfully I have other apps to trade... how do they stay in business ?.Score: 2/5

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Binance.US - Bitcoin & Crypto App Images

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